Web Wiz Network Announcements

Shared Hosting Windows Updates - July 2017

13 July 2017, in Shared Hosting

We will be carrying out Windows Updates to our Windows Shared Hosting Servers during the times set out below.

Start of work - At Risk period:

Start Date: 14th July 2017

End of work - At Risk period:

Risk End Date: 15th July 2017

Times work will be carried out:

Start Time: 06:00

End Time: 10:00

Service Impact:

Servers will need to be rebooted after updates are applied.

Reason:

Microsoft release Windows Servers patches on the second Tuesday of each month. These updates fix security vulnerabilities, performance and other issues.

After testing the latest updates we roll out Windows updates to all our Windows Shared Hosting Servers during off-peak times.

SSL Certificate Error with Email in IOS (IPhone/IPad)

16 June 2017, in Shared Hosting

Customers using their own domain name for email in IOS (IPhone/IPad) have reported that they can no-longer send and receive emails due to an SSL Certificate validation issue.

Apple's IOS no-longer allows an SSL Certificate to be accepted if the SSL Certificate's Domain does not match the hostname used to connect to the mail service.

If you are not using the hostnames below to connect to mail services in your Apple IPhone or IPad you should update your mail settings in order you can continue to send and receive emails.

SMTP Server; smtp.websitelive.net
IMAP Server; imap.websitelive.net

If you wish to check that you are using the correct settings for email clients both in IOS and other devices please see the page below to review your mail settings.

https://www.webwiz.net/kb/web-hosting/email-settings.htm

Windows Server Updates - June 2017

14 June 2017, in Shared Hosting

We will be carrying out Windows Updates to our Windows Shared Hosting Servers during the times set out below.

Start of work - At Risk period:

Start Date: 15th June 2015

End of work - At Risk period:

Risk End Date: 16th June 2015

Times work will be carried out:

Start Time: 06:00

End Time: 10:00

Service Impact:

Servers will need to be rebooted after updates are applied.

Reason:

Microsoft release Windows Servers patches on the second Tuesday of each month. These updates fix security vulnerabilities, performance and other issues.

After testing the latest updates we roll out Windows updates to all our Windows Shared Hosting Servers during off-peak times.

Cloud Server Windows Server Updates - June 2017

14 June 2017, in Cloud Servers

We will be carrying out Windows Updates to Managed Cloud Servers during the times set out below.

Start of work - At Risk period:

Start Date: 15th June 2015

End of work - At Risk period:

Risk End Date: 16th June 2015

Times work will be carried out:

Start Time: 06:00

End Time: 10:00

Service Impact:

Servers will need to be rebooted after updates are applied.

Reason:

Microsoft release Windows updates and patches on the second Tuesday of each month. These updates fix security vulnerabilities, performance and other issues.

After testing the latest updates we roll out Windows updates to all Managed Cloud Servers during off-peak times.

Cloud Server Windows Server Updates - May 2017

10 May 2017, in Cloud Servers

We will be carrying out Windows Updates to Managed Cloud Servers during the times set out below.

Start of work - At Risk period:

Start Date: 11th May 2017

End of work - At Risk period:

Risk End Date: 12th May 2017

Times work will be carried out:

Start Time: 06:00

End Time: 10:00

Service Impact:

Servers will need to be rebooted after updates are applied.

Reason:

Microsoft release Windows updates and patches on the second Tuesday of each month. These updates fix security vulnerabilities, performance and other issues.

After testing the latest updates we roll out Windows updates to all Managed Cloud Servers during off-peak times.