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Data Centre Fibre Outage

22 September 2020

Our Virgin Media fibre circuits to our Bournemouth Data Centre have loss connectivity. This has been raised with our upstream provider who are investigating the issue.

Traffic that would have been carried over the circuits has automatically rerouted and there is no impact to service at this time, however service should be considered at risk due to the loss of resilience.

Update 19:10
Connectivity has been restored and the service has been returned to full resilience. No reason for the outage has been given as yet.

We will continue to monitor the fibre circuit and will update this page if the situation changes. 

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