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Fibre Circuit Planned Engineering Works - 10th to 11th June 2021

26 May 2021

One of our fibre providers has notified us of maintenance taking place to reroute fibre, which will cause the loss of one of our point-to-point fibre circuits to our Data Centre.


We do not anticipate services will be affected during this time. Any traffic carried over the circuit will be automatically rerouted over alternative fibre circuits.


Start of work - At-Risk period:

Start Date: 10th June 2021 Start Time: 17:00 BST


End of work - At-Risk period:

Risk End Date: 12th June 2021 Start Time: 08:00 BST


Service Impact:

No impact to live services is expected, and we will maintain 2N network redundancy during the maintenance window.


Reason:

SSE is carrying Planned Engineering Works as the cable needs to be diverted due to a housing development being built. The cable will be cut at the beginning of the outage window, and SSE anticipate that the full requested window will be required, this is due to the fibre count of the cable.


This work was previously meant to be completed by SSE on the 26th May 2021 but was not carried out due to "unforeseen site restrictions/civil works taking place".


Update 4th June 2021

This work has been rescheduled. Please see below message from SSE;

"Please accept our sincere apology for any inconvenience this matter causes, this work has been rescheduled as we have found a clash of works taking place on the 10/06/2021."




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