If your domain name is due to renew before this date and you have already received a payment notification in your client area account, the renewal will stay at the current price.

New Prices

.COM - £16.95 per year
.NET - £16.95 per year
.ORG - £16.95 per year
.CO - £34.95 per year

All prices exclude VAT.

What You Need to Do

Nothing. Domains set to auto-renew will renew at the new price on their next renewal date after 1st November 2026. If you would like to renew early at the current price, you can do this from your client area before the change takes effect.

If you have any questions, please open a support ticket and we will be happy to help.

Why is JMail being removed?
Since 6th September 2026 our shared hosting mail servers only accept encrypted SSL/TLS connections. JMail is a Classic ASP component that was discontinued around 20 years ago. It has no support for SSL/TLS, so it has not been able to send email through our mail servers since that date, and there is no setting or update that can fix it.

Does this affect my website?
Only if your website sends email using JMail in Classic ASP. Any script still using JMail has already been unable to send mail since 6th September. Removing the component does not change that, but those scripts will now show an error instead of failing silently.

What do I need to do?
If your website uses JMail, the script needs to be changed to use CDOSYS. CDOSYS is built into Windows and supports SSL/TLS. Please make sure CDOSYS is set to use port 465 with SSL enabled, as described in our SSL/TLS announcement. A full working example is available here: Sending Mail Using Classic ASP CDOSYS

For most contact forms and similar scripts, this is a small change to the part of the code that sends the email.

Need Help?
If you are not sure whether your website uses JMail, or you need help updating your script, please open a support ticket and we will be happy to help.

We appreciate your understanding in helping us keep our shared hosting mail platform secure.

Why is PHP 8.2 being removed?
Security support for PHP 8.2 ends on 31st December 2026. After this date it will no longer receive security fixes, so it is not safe to keep running on shared servers.

What happens to my website?
Any website still set to PHP 8.2 will be moved to PHP 8.3 automatically. Most websites will carry on working without any changes, but older scripts, plugins or themes may need updating.

What should I do now?
We recommend switching your website to PHP 8.3 or newer now and testing it, so any issues can be fixed before the change. You can select the PHP version your website uses in the control panel, with PHP 8.3 and all newer versions available. Refer to www.webwiz.net/kb/controlpanel-tutorials/website-change-php-version.htm for more information.

What if I need PHP 8.2 in the long term?
Our Enterprise Web Hosting plans are not hosted on a shared server and can be set up with the PHP version of your choice. For more information, visit www.webwiz.net/web-hosting/windows-dedicated-web-hosting.htm.

More questions?
Please contact support at www.webwiz.net/support

What is Changing?
On the 6th of September 2026, our shared hosting mail servers will no longer accept unencrypted connections. Every connection - IMAP, POP and SMTP - must be secured with SSL/TLS or STARTTLS. We support the modern, secure protocols TLS 1.2 and TLS 1.3, so your mail is fully protected in transit. The mail server ports are not changing; only unencrypted sessions on those ports will be refused.

This change affects how you connect to send and collect your own mail. It does not affect normal delivery of incoming mail from other senders, which continues as usual.

Why is this happening?
We are seeing a high volume of brute-force login attempts against mail accounts, the majority of which target plain-text connections. In this day and age there is no reason to send your email username and password unencrypted across the internet. By requiring SSL/TLS on every connection we significantly reduce the attack surface and better protect your mailbox credentials.

What You Need to Do
Most modern email clients, such as Outlook, use SSL/TLS by default, so many customers will need to do nothing. This includes MAPI and EWS connections, which are already secure. If you connect using older or manually configured settings, please check your email client before 1st September and make sure it is set to use an encrypted connection. The correct host names and ports are listed here: Email Settings (IMAP, POP, SMTP, EWS, MAPI & CalDAV)

If you use Webmail, there is nothing to do - Webmail already runs over a secure HTTPS connection.

Sending Mail from Classic ASP (CDOSYS)
If your website sends email using Classic ASP CDOSYS, please be aware of an important point. CDOSYS has a long-standing bug in its STARTTLS handling: when configured for the STARTTLS port (587), it can send the connection in plain text rather than upgrading it to an encrypted session. Once unencrypted connections are disabled, scripts relying on this will fail to send mail. To avoid any disruption, CDOSYS scripts must use the explicit SSL port 465 with SSL enabled. A full working example is available here: Sending Mail Using Classic ASP CDOSYS

Need Help?
If you need help reconfiguring your email client or updating your scripts, please open a support ticket and our team will be happy to assist.

We appreciate your cooperation in helping us keep our shared hosting mail platform - and your data - secure.

** Edited 2006-09-06 - Due to delays in customers implementing changed, the changes where delayed to the 6th of September 2026.

What this means for you

• MAPI provides a native connection for classic Microsoft Outlook on Windows (Outlook 2016, 2019, 2021 and the Microsoft 365 desktop app).
  
• EWS provides the same experience for Outlook for Mac and Apple Mail.
  
• We particularly recommend eM Client – a fast, modern app for Windows, macOS, iOS and Android, and an excellent replacement for Microsoft Outlook. Your mailbox qualifies for a free eM Client Pro licence for up to 3 devices (just open a support ticket and we will issue your activation).

Setup guides

• Configuring Email with eM Client
• Configuring MAPI in Microsoft Outlook
• Configuring EWS Email in Outlook for Mac & Apple Mail

Enterprise-grade email as standard

• Every Web Wiz mailbox now provides functionality comparable to Microsoft Exchange and Microsoft 365, backed by our own resilient UK infrastructure:
  
• Full Exchange-style sync – email, calendar, contacts, tasks and notes, kept in sync across all your devices via MAPI and EWS.
  
• Free eM Client Pro licence – for up to 3 devices, across Windows, macOS, iOS and Android.
  
• Premium spam filtering – every mailbox is protected by Cyren and Message Sniffer, premium filtering add-ons for SmarterMail, on both inbound and outbound mail.
  
• High availability – our mail servers are mirrored to redundant hardware so your email stays online.
  
• Daily backups, onsite and offsite – your mail is backed up every day and held both onsite and offsite in fire- and waterproof storage pods. Unlike Microsoft 365, which operates a shared-responsibility model and does not provide traditional backups of your mailbox data, this protection is included as standard.

How our email compares to Microsoft 365
You get the email features businesses rely on from Microsoft Exchange – plus daily backups Microsoft do not include – at a fraction of the price.

*Microsoft 365 Business Basic, UK list price from 1 July 2026 – £5.75 per user/month on an annual commitment; month-to-month billing costs more. Excludes VAT.

Email pricing changes
To support the significant new functionality above, and to cover the ongoing cost of keeping our mail platform secure and our outbound sending reputation clean, we are updating our email pricing, giving at least 30 days’ notice in line with our Terms and Conditions. Because you are on monthly billing, the new rates will apply on your next renewal date after 14th July 2026, and will not affect any period you have already paid for. If you do not wish to continue a service at the new price, you may cancel it before the change takes effect.

The mailbox increase reflects the significantly enhanced service now included with every mailbox, as outlined above – full Exchange-style sync, premium filtering, mirrored servers and daily onsite and offsite backups.

Why are forwarding and mail groups increasing?
Forwarded and group mail is very often sent on to third-party providers such as Gmail, Outlook.com and others. To stop forwarded spam and viruses from reaching those providers – which can cause our mail servers to be blacklisted and damage email deliverability for every customer on the platform – every forwarded message is processed through our outbound spam and virus filtering (Cyren and Message Sniffer). The filtering required to do this safely costs us at least £0.04 per forwarder, and a mail group multiplies that cost across every recipient it delivers to, so the new prices barely cover the cost of keeping this mail clean and protecting our sending reputation on your behalf.

All prices exclude VAT.

If you have any questions about these changes, please open a support ticket and we will be happy to help. Thank you for your continued custom.