Web Wiz Network Status and Announcements
Maintenance Notification: Hardware Firewall Firmware Update18 December 2025, in Dedicated ServersSummary: We will be performing essential firmware updates to customer hardware firewalls to address a security vulnerability. Schedule:
Service Impact: Only customers with dedicated hardware firewalls will be affected. During this window, you should expect a brief service interruption of approximately 2 minutes while the firewall reboots to apply the new firmware. Reason for Work:
A vulnerability has been identified in FreeBSD 15, which is used by Netgate Firewalls. To ensure your infrastructure remains secure, we are updating the firmware to a version based on FreeBSD 16, which is unaffected by this vulnerability.
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Christmas Opening Times - December 202518 December 2025, in Network, Data Centre, Domain Registration, Shared Web Hosting, Hyper-V Cloud Servers, Dedicated Servers, Colocation ServicesAs we approach the festive season, we wanted to share an update regarding our support availability. To allow our team to spend quality time with their families, we will be operating an out-of-hours service from the 24th of December 2024 to the 2nd of January 2025. Our staff will remain available for urgent issues, though non-critical response times may be slightly longer than usual. Thank you for being part of our community and for your understanding. We wish you a wonderful holiday season, a Merry Christmas, and a very Happy New Year!
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Domain Price Increases - 202616 December 2025, in Domain Registration
We have been informed of pricing increases. The dates of the price increases along with the new prices are listed below.
Identity Digital Pricing increase January 16th 2026 info £24.95 mobi £44.95 GoDaddy Registry Pricing increase March 31st 2026 biz £21.95 club £21.95 design £44.95 PIR .ORG Pricing increase June 1st 2026 org £15.95 |
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Windows Server Updates - December 202510 December 2025, in Shared Web Hosting, Hyper-V Cloud Servers, Dedicated ServersWe will be carrying out Windows Updates to our Windows Shared Hosting Servers, Hyper-V Servers and Managed Dedicated Servers during the times below. Start of work - At-risk period: Start Date: 11th December 2025 End of work - At-risk period: Risk End Date: 12th December 2025 Times work will be carried out: Start Time: 05:00 UTC End Time: 9:00 UTC Service Impact: After updates are applied, servers will need to be rebooted twice, causing a short service interruption lasting between 1 and 5 minutes for each server. Reason: Microsoft releases Windows updates and patches on the second Tuesday of each month. These updates fix security vulnerabilities, performance and other issues. After testing the latest updates, we roll out Windows updates to all Web Wiz Managed Windows Servers. |
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Shared Hosting Database Maintenance - December 202528 November 2025, in Shared Web Hosting
We will be performing maintenance on shared hosting database servers during December 2025. This will affect both all SQL Server and some MySQL databases running on shared hosting. Start of work - At-risk period: Start Date: 1st of December Start Time: 05:00 GMT End of work - At-risk period: Risk End Date: 15th of December Risk End Time: 18:00 GMT Service Impact: Databases may be unavailable for a 15-minute period during the migration to new database servers, but will otherwise continue to function as previously. Reason:
Microsoft has discontinued the Web Edition of SQL Server. In preparation for the change in SQL Server edition, we are migrating databases to new servers and merging low-traffic database servers. |
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