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Web Wiz Network Status and Announcements


Windows Server Updates - January 2026

15 January 2026, in Shared Web Hosting, Hyper-V Cloud Servers, Dedicated Servers

We will be carrying out Windows Updates to our Windows Shared Hosting Servers, Hyper-V Servers and Managed Dedicated Servers during the times below.

Start of work - At-risk period:
Start Date: 15th January 2026

End of work - At-risk period:
Risk End Date: 16th January 2026

Times work will be carried out:
Start Time: 05:00 UTC
End Time: 8:30 UTC

Service Impact:
After updates are applied, servers will need to be rebooted twice, causing a short service interruption lasting between 1 and 4 minutes for each server for each reboot.

Reason:
Microsoft releases Windows updates and patches on the second Tuesday of each month. These updates fix security vulnerabilities, performance and other issues. After testing the latest updates, we roll out Windows updates to all Web Wiz Managed Windows Servers.



Scheduled Maintenance February 2026: Upgrading to MySQL 8.4 LTS

12 January 2026, in Shared Web Hosting

To ensure the continued security and stability of our infrastructure, we will be upgrading all MySQL 8.0 databases to the MySQL 8.4 Long-Term Support (LTS) release.

Maintenance Window
We have established a 10-day "at-risk" window to perform these updates. While the upgrades are automated, your database may experience brief periods of instability during this time.

Start Date: February 10th, 2026
End Date: February 20th, 2026

Service Impact
  • Downtime: Individual database servers may become unavailable for up to 5 minutes during the upgrade process.
  • Authentication: We are retaining support for mysql_native_password to ensure backward compatibility with older applications.
    Action Required: Because mysql_native_password is now deprecated in newer versions of MySQL, we strongly recommend migrating your applications to caching_sha2_password to improve security and ensure future compatibility. New MySQL users added in the control panel will use the more secure caching_sha2_password.

Why are we doing this?
MySQL 8.0 reaches its End of Life (EOL) in April 2026. By transitioning to MySQL 8.4 LTS now, we provide our users with:
  1. Extended Stability: An 8-year support window from Oracle.
  2. Smooth Transition: Better backward compatibility compared to non-LTS releases.
  3. Security: Continued access to critical security patches and performance improvements.



Secigo PositiveSSL Certificates: Upcoming Changes from March 2026

08 January 2026, in Shared Web Hosting, Hyper-V Cloud Servers, Dedicated Servers

As global standards from Google and Apple push for shorter SSL certificate lifespans starting from March 2026 (moving toward 30-day cycles), we are modernising our SSL infrastructure to ensure your sites stay secure without the risk of manual expiry.

Because certificates will soon expire every few weeks rather than once a year, manual renewals are no longer a safe or viable option. To protect your uptime, we are moving to fully automated systems.

1. Shared Web Hosting Customers
The Plan: Transitioning to Let’s Encrypt Automation Starting in March 2026, we will begin migrating all shared hosting accounts to Let’s Encrypt certificates.
  • The Transition: This change will take place at your next scheduled renewal.
  • Final Payment: You will receive one final invoice for your current SSL certificate. This covers the final manual migration and the setup of the automation engine.
  • The Billing Change: After this final migration is complete, all future SSL renewal charges will be removed from your billing system. Moving forward, this security will be a standard, automated feature of your hosting at no extra cost.

2. Dedicated Web Hosting, Hyper-V Cloud Servers, Dedicated Server Customers
The Plan: Professional ACME Management & Monitoring Dedicated environments require specialised handling to meet the new 30-day industry requirements. We are implementing an ACME (Automated Certificate Management Environment) Client on your server.
  • Automated Protection: The ACME client handles the high-frequency renewals required by modern browsers.
  • Dashboard Monitoring: We will monitor your certificate status from our central dashboard to prevent any outages.
  • Service Charge: To cover the ACME software licensing and our managed monitoring service, a monthly charge of £9.95 will be applied. This replaces the old annual certificate fees and ensures your server remains compliant with Google and Apple’s strict new standards.

Why is this happening now?
Manual renewals are becoming a thing of the past. With certificates expiring every few weeks rather than once a year, automation is the only way to prevent your website from showing "Insecure" warnings to your customers. We are making these changes now to keep your business ahead of the curve.




Maintenance Notification: Hardware Firewall Firmware Update

18 December 2025, in Dedicated Servers

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Domain Price Increases - 2026

16 December 2025, in Domain Registration

We have been informed of pricing increases. The dates of the price increases along with the new prices are listed below.

Identity Digital Pricing increase January 16th 2026
info £24.95
mobi  £44.95

GoDaddy Registry Pricing increase March 31st 2026
biz £21.95
club £21.95
design £44.95

PIR .ORG Pricing increase June 1st 2026
org £15.95



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