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Web Wiz Network Status and Announcements


Windows Server Updates - July 2024

10 July 2024, in Shared Hosting, Cloud Servers, Dedicated Servers

We will be carrying out Windows Updates to our Windows Shared Hosting Servers, Hyper-V Servers and Managed Dedicated Servers during the times below.

Start of work - At-risk period:
Start Date: 11th July 2024

End of work - At-risk period:
Risk End Date: 12th July 2024

Times work will be carried out:
Start Time: 05:00 BST
End Time: 8:30 BST

Service Impact:
After updates are applied, servers will need to be rebooted, causing a short service interruption lasting between 1 and 4 minutes for each server. This months updates also include security fixes for SQL Server, which will result in connection errors for short periods during the updates.

Reason:
Microsoft releases Windows updates and patches on the second Tuesday of each month. These updates fix security vulnerabilities, performance and other issues. After testing the latest updates, we roll out Windows updates to all Web Wiz Managed Windows Servers.



Shared Hosting Removal of PHP 7.4 and 8.0

12 June 2024, in Shared Hosting

After the notification in Q4 of 2023 regarding the discontinuation of maintenance for PHP 7.4 and 8.0, it is now time for their removal from our shared hosting web servers.

On June 6th, 2024, a critical Remote Code Execution (RCE) vulnerability (CVE-2024-4577) was disclosed. This vulnerability is currently being exploited in the wild to gain system privileges on web servers, leading to ransomware infections for all websites hosted on the same web server. 

The latest PHP versions 8.1, 8.2, and 8.3 have been patched. However, PHP 7.4 and PHP 8.0 are still vulnerable, and no patches will be available to secure them. We have implemented measures to secure our servers, but it's possible that attackers may find new ways to exploit these vulnerabilities.

To ensure the safety of customer data, we will remove PHP 7.4 and PHP 8.0 from our servers on Monday, July 15th, 2024. If your website is using PHP, please migrate to PHP 8.1, 8.2, or 8.3 before this date. Refer to the following page, which provides instructions on how to change the PHP version used by your website: www.webwiz.net/kb/controlpanel-tutorials/website-change-php-version.htm

We will continue to monitor the evolving situation of CVE-2024-4577. If the mitigations we have in place no longer protect web servers, we may need to remove PHP 7.4 and 8.0 before Monday, July 15th, 2024. Therefore, we encourage customers with PHP websites to make any necessary changes as soon as possible.

If you require further information please contact support at; www.webwiz.net/support




Microsoft Exchange ActiveSync Price Increase

16 May 2024, in Shared Hosting

Microsoft Exchange ActiveSync is a proprietary service from Microsoft that enables push email notifications on mobile devices, as well as the synchronization of calendars and contacts.

Due to significant increases in the cost of providing Microsoft Exchange ActiveSync, we have had to raise the price to cover these expenses. The new pricing for each mailbox enabled with Microsoft Exchange ActiveSync is 4.95 per month.

Should you have any questions or concerns regarding this change, please feel free to reach out to our support team. They are available at the following address::  www.webwiz.net/support




Neos Fibre Circuit Planned Engineering Works - 11th to 12th April 2024

08 April 2024, in Network, Data Centre

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Changes to 12 Months For The Price Of 10 Hosting Services Discounts

26 March 2024, in Shared Hosting, Cloud Servers, Dedicated Servers

We have previously provided a 12-month service for the price of 10, which was a 16% discount. However, due to increased Energy and Business Rates, we have had to make some adjustments. We are now offering a 12-month service for the price of 11, which still provides a significant 8% discount. This exclusive discounted annual payment option is designed to continue providing value to our existing customers on annually discounted payments. Please note that this offer is no longer available for new customers or for those looking to switch from monthly to annual payments. 



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