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Web Wiz Network Status Announcements


Windows Server Updates - April 2024

10 April 2024, in Shared Hosting, Cloud Servers, Dedicated Servers

We will be carrying out Windows Updates to our Windows Shared Hosting Servers, Hyper-V Servers and Managed Dedicated Servers during the times below.

Start of work - At-risk period:
Start Date: 11th April 2024

End of work - At-risk period:
Risk End Date: 12th April 2024

Times work will be carried out:
Start Time: 05:00 BST
End Time: 8:30 BST

Service Impact:
After updates are applied, servers will need to be rebooted, causing a short service interruption lasting between 1 and 4 minutes for each server.

Reason:
Microsoft releases Windows updates and patches on the second Tuesday of each month. These updates fix security vulnerabilities, performance and other issues. After testing the latest updates, we roll out Windows updates to all Web Wiz Managed Windows Servers.



Neos Fibre Circuit Planned Engineering Works - 11th to 12th April 2024

08 April 2024, in Network, Data Centre

Neos Networks (SSE), one of our fibre providers, has notified us of emergency maintenance taking place that affects our fibre backhaul between our Bournemouth Data Centre and Telehouse North, London.

Start of work - At-risk period:
Start Date: 11th April 2024 Start Time: 16:00 GMT

End of work - At-risk period:
Risk End Date: 12th April 2024 Risk End Time: 08:00 GMT

Service Impact:
We expect no disruption to services during this period as traffic will be diverted through our alternate fibre backhaul.

Reason:
EMERGENCY NETWORK MAINTENACE to resolve a fault within Noes Network Optical Transmission Network Platform. Engineers will replace faulty network equipment, works are critical to avoid a potential major service failure and to protect the integrity of the network and customer services. 



Changes to 12 Months For The Price Of 10 Hosting Services Discounts

26 March 2024, in Shared Hosting, Cloud Servers, Dedicated Servers

We have previously provided a 12-month service for the price of 10, which was a 16% discount. However, due to increased Energy and Business Rates, we have had to make some adjustments. We are now offering a 12-month service for the price of 11, which still provides a significant 8% discount. This exclusive discounted annual payment option is designed to continue providing value to our existing customers on annually discounted payments. Please note that this offer is no longer available for new customers or for those looking to switch from monthly to annual payments. 



Windows Server Updates - March 2024

13 March 2024, in Shared Hosting, Cloud Servers, Dedicated Servers

We will be carrying out Windows Updates to our Windows Shared Hosting Servers, Hyper-V Servers and Managed Dedicated Servers during the times below.

Start of work - At-risk period:
Start Date: 14th March 2024

End of work - At-risk period:
Risk End Date: 15th March 2024

Times work will be carried out:
Start Time: 05:00 GMT
End Time: 9:00 GMT

Service Impact:
After updates are applied, servers will need to be rebooted, causing a short service interruption lasting between 1 and 4 minutes for each server.

Reason:
Microsoft releases Windows updates and patches on the second Tuesday of each month. These updates fix security vulnerabilities, performance and other issues. After testing the latest updates, we roll out Windows updates to all Web Wiz Managed Windows Servers.



.XYZ Domain Price Changes - 1st March 2024

26 February 2024, in Domain Registration

We have received notification today that the price to register, renew, and transfer .XYZ domains will increase on March the 1st 2024 by $1.80.

We will therefore be increasing the price for registering, renewing, and transferring .XYZ domains by £1.50 to £16.45 on the 1st of March 2024.



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