Web Wiz Network Announcements
Windows Server Updates - May 202211 May 2022, in Shared Hosting, Cloud Servers, Dedicated ServersWe will be carrying out Windows Updates to our Windows Shared Hosting Servers, Hyper-V Servers and Managed Dedicated Servers during the times set out below. Start of work - At-risk period: Start Date: 12th May 2022 End of work - At-risk period: Risk End Date: 13th May 2022 Times work will be carried out: Start Time: 05:00 BST End Time: 8:30 BST Service Impact: Servers will need to be rebooted after updates are applied. Reason: Microsoft releases Windows updates and patches on the second Tuesday of each month. These updates fix security vulnerabilities, performance and other issues. After testing the latest updates we roll out Windows updates to all Web Wiz Managed Windows Servers.
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Data Centre Loss of Fibre Circuit10 May 2022, in Network, Data Centre
We are currently experiencing an outage on our Neos fibre circuit between our Bournemouth Data Centre and Tele House North .
This would have caused a momentary blip for those connecting to our Data Centre over this circuit while traffic moved over to our other circuits. Customers should not consider the service at risk as we retain 2N redundancy to our Data Centre over our other fibre circuits at this time. We have raised a ticket with the supplier and await their updates. Update 15:45 BST We would be shutting down the Neos fibre circuit in 15 minutes for planned engineering works by Neos Network on the circuit. Please see notification at the link below;
https://status.webwiz.net/network-announcements/neos-fibre-circuit-planned-engineering-works-10th-to-11th-may-2022_post711.html As the circuit is presently down we are going to bring forward the maintenance window and place the circuit in to a shut down state now till tomorrow morning at 08:00 BST. Traffic on the circuit has already rerouted to our other fibre circuits and we will maintain 2N network redundancy during the maintenance window. Update 23:30 BST Service has now been restored. One of the circuits multiplexer cards had become faulty and was replaced by Neos Networks. The replacement of the faulty part resolved the issue.
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Shared Hosting Server Upgrades - May 202227 April 2022, in Shared HostingWe will be upgrading Windows Shared Hosting Web and Database Servers to the latest Windows Server 2022 operating system during the times set out below. Start of work - At Risk period: Start Date: 2nd May 2022 End of work - At Risk period: Risk End Date: 31st May 2022 Times work will be carried out: Monday to Friday Start Time: 05:00 BST End Time: 8:00 BST
Saturday and Sunday Start Time: 08:00 End Time: 18:00 Service Impact: Each upgrade will take approximately 20 minutes during which time the server will reboot a number of times. The upgrades will take place early in the morning and at weekends to cause least disruption for customers websites. Reason:
This will allow shared hosting to support Microsoft latest server operating system as well as new technologies including TLS 1.3 encryption, and HTTP/3 QUIC for faster web page loading. |
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Neos Fibre Circuit Planned Engineering Works - 10th to 11th May 202219 April 2022, in Network, Data CentreNeos Networks, one of our fibre providers, has notified us of maintenance taking place between our Bournemouth Data Centre and Telehouse North, London.
Start of work - At-Risk period: Start Date: 10th May 2022 Start Time: 16:00 BST
End of work - At-Risk period: Risk End Date: 11th May 2022 2021 Start Time: 08:00 BST
Service Impact: We do not anticipate services will be affected during this time and we will maintain 2N network redundancy during the maintenance window.
Reason: Neos Networks are completing fibre splicing activities to allow increased capacity and more resilient network |
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Neos Fibre Circuit Planned Engineering Works - 28th to 29th April 202219 April 2022, in Network, Data CentreNeos Networks, one of our fibre providers, has notified us of maintenance taking place between our Bournemouth Data Centre and Telehouse North, London.
Start of work - At-Risk period: Start Date: 28th April 2022 Start Time: 16:00 BST
End of work - At-Risk period: Risk End Date: 29th April 2022 2021 Start Time: 08:00 BST
Service Impact: We do not anticipate services will be affected during this time and we will maintain 2N network redundancy during the maintenance window.
Reason: Neos Networks are completing fibre splicing activities to allow increased capacity and more resilient network. |
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