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Web Wiz Network Announcements


Domain Price Increases - 20th October 2021

13 October 2021, in Domain Registration

We have been notified today that Donuts will be increasing their wholesale pricing on a number of their nTLD's by $1.70 on the 20th October 2021.

We will need to raise our prices on the following Donuts nTLD's by a similar amount on the 20th October 2021.

.company
.business
.rocks
.ninja
.ltd
.email
.today
.solutions
.agency
.network
.photography
.technology
.systems
.education
.support
.tips
.international
.live
.studio
.news
.family
.video
.digital
.guru
.media
.consulting
.church



Windows Server Updates - October 2021

13 October 2021, in Shared Hosting, Cloud Servers, Dedicated Servers

We will be carrying out Windows Updates to our Windows Shared Hosting Servers and to customers servers with Cloud and Managed Dedicated Servers during the times set out below.

Start of work - At-risk period:
Start Date: 14th October 2021

End of work - At-risk period:
Risk End Date: 15th October 2021

Times work will be carried out:
Start Time: 05:00 GMT
End Time: 8:30 GMT

Service Impact:
Servers will need to be rebooted after updates are applied.

Reason:
Microsoft releases Windows updates and patches on the second Tuesday of each month. These updates fix security vulnerabilities, performance and other issues.

After testing the latest updates we roll out Windows updates to all Web Wiz Managed Windows Servers.



Transit Provider, Lumen Planned Works - 27th to 28th October 2021

08 October 2021, in Network, Data Centre

One of our transit providers, Lumen (CenturyLink) has notified us of maintenance taking place at their POP in Telehouse North, London.


We do not anticipate services will be affected during this time. Network traffic will be carried by our other transit providers, Cogent and Telia at their POP's in London and Slough, during the planned works.


Start of work - At-Risk period:

Start Date: 27th October 2021 Start Time: 17:00 BST


End of work - At-Risk period:

Risk End Date: 28th October 2021 Start Time: 08:00 BST


Service Impact:

No impact to live services is expected, and we will maintain network redundancy during the maintenance window.


Reason:

Essential network maintenance activity is taking place within Lumens UK Optical Transmission Network platform. They have a major programme requirement to migrate all traffic from legacy equipment which is due to be de-commissioned to upgraded hardware and software version. 




Closure of StorageVault Service - October 2021

15 September 2021, in Shared Hosting

This is a reminder that we will be closing our StorageVault Service on the 8th October 2021.

When we introduced our free StorageVault Service in 2007, Cloud Storage did not exist and was a convenient way for our customers to store non-website files and backups in the Cloud.

With numerous free Cloud Storage solutions now available, including Google Drive, Microsoft OneDrive, and Apple iCloud, with integration into operating systems for easy use, our ageing StorageVault service is rarely used. Therefore we feel it is time to retire the service.

From the 5th July 2021, the StorageVault was been placed into a 'read-only' service allowing customers to download files stored on the service but not upload any new or modified files.

On the 8th October 2021 the StorageVault service will be closed and any files and data on the service will be deleted.

For customers that are still storing files on our StorageVault Service, please ensure that you download your data before 8th October 2021.



Windows Server Updates - September 2021

15 September 2021, in Shared Hosting, Cloud Servers, Dedicated Servers

We will be carrying out Windows Updates to our Windows Shared Hosting Servers and to customers servers with Managed Cloud and Managed Dedicated Servers during the times set out below.

Start of work - At-risk period:
Start Date: 16th September 2021

End of work - At-risk period:
Risk End Date: 17th September 2021

Times work will be carried out:
Start Time: 05:00 GMT
End Time: 8:30 GMT

Service Impact:
Servers will need to be rebooted after updates are applied.

Reason:
Microsoft releases Windows updates and patches on the second Tuesday of each month. These updates fix security vulnerabilities, performance and other issues.

After testing the latest updates we roll out Windows updates to all Web Wiz Managed Windows Servers.



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