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Neos Fibre Circuit Planned Engineering Works - 11th to 12th April 2024

08 April 2024, in Network, Data Centre

Neos Networks (SSE), one of our fibre providers, has notified us of emergency maintenance taking place that affects our fibre backhaul between our Bournemouth Data Centre and Telehouse North, London.

Start of work - At-risk period:
Start Date: 11th April 2024 Start Time: 16:00 GMT

End of work - At-risk period:
Risk End Date: 12th April 2024 Risk End Time: 08:00 GMT

Service Impact:
We expect no disruption to services during this period as traffic will be diverted through our alternate fibre backhaul.

Reason:
EMERGENCY NETWORK MAINTENACE to resolve a fault within Noes Network Optical Transmission Network Platform. Engineers will replace faulty network equipment, works are critical to avoid a potential major service failure and to protect the integrity of the network and customer services. 






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