Shared Hosting
Web Wiz Network Status and Announcements > Shared HostingShared Hosting Windows Server Updates - June/July 202513 June 2025, in Shared Hosting
We will perform updates on our shared hosting Windows Servers during the times listed below. Start of work - At-risk period: Start Date: 18th June 2025 End of work - At-risk period: Risk End Date: 31st July 2025
Times work will be carried out: Start Time: 05:00 BST End Time: 09:00 BST Service Impact: The updates will take approximately 40 minutes to apply to each server. We will be performing updates on one server each morning during the maintenance period. This process will require several reboots, and there will be a period of about 20 minutes during which each server will be unavailable. Reason:
Microsoft releases new versions of Windows Server every three years. To ensure that our shared hosting servers utilise the latest technology and tools while maintaining security, we upgrade our servers to the newest version of Windows Server every three years. |
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Windows Server Updates - June 202511 June 2025, in Shared Hosting, Cloud Servers, Dedicated ServersWe will be carrying out Windows Updates to our Windows Shared Hosting Servers, Hyper-V Servers and Managed Dedicated Servers during the times below. Start of work - At-risk period: Start Date: 12th June 2025 End of work - At-risk period: Risk End Date: 13th June 2025 Times work will be carried out: Start Time: 05:00 BST End Time: 8:30 BST Service Impact: After updates are applied, servers will need to be rebooted, causing a short service interruption lasting between 1 and 4 minutes for each server. Reason: Microsoft releases Windows updates and patches on the second Tuesday of each month. These updates fix security vulnerabilities, performance and other issues. After testing the latest updates, we roll out Windows updates to all Web Wiz Managed Windows Servers. |
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Hyper-V Server Backup - 11th of March 202511 March 2025, in Shared Hosting, Cloud Servers
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Shared Hosting Mail Server Upgrade - 3rd to 7th February 202531 January 2025, in Shared Hosting
We will be upgrading the hardware for our shared hosting mail server cluster. Start of work - At-risk period: Start Date: 3rd February 2025 End of work - At-risk period: Risk End Date: 7th February 2025 Service Impact: There may be brief periods lasting less than 5 minutes during which SMTP, IMAP, POP, and webmail services will be unavailable as we restart services another member of our mail server cluster. Any emails sent to your mailboxes during this time will be managed by our secondary MX mail service and will be delivered once the primary mail service is back online. Reason: We are upgrading all the servers in the mail server cluster to provide more disk space, improved disk I/O speeds, and new Xeon CPUs with more cores to improve email processing.
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Shared Hosting Removal of PHP 7.4 and 8.012 June 2024, in Shared HostingAfter the notification in Q4 of 2023 regarding the discontinuation of maintenance for PHP 7.4 and 8.0, it is now time for their removal from our shared hosting web servers. On June 6th, 2024, a critical Remote Code Execution (RCE) vulnerability (CVE-2024-4577) was disclosed. This vulnerability is currently being exploited in the wild to gain system privileges on web servers, leading to ransomware infections for all websites hosted on the same web server.
The latest PHP versions 8.1, 8.2, and 8.3 have been patched. However, PHP 7.4 and PHP 8.0 are still vulnerable, and no patches will be available to secure them. We have implemented measures to secure our servers, but it's possible that attackers may find new ways to exploit these vulnerabilities. To ensure the safety of customer data, we will remove PHP 7.4 and PHP 8.0 from our servers on Monday, July 15th, 2024. If your website is using PHP, please migrate to PHP 8.1, 8.2, or 8.3 before this date. Refer to the following page, which provides instructions on how to change the PHP version used by your website: www.webwiz.net/kb/controlpanel-tutorials/website-change-php-version.htm We will continue to monitor the evolving situation of CVE-2024-4577. If the mitigations we have in place no longer protect web servers, we may need to remove PHP 7.4 and 8.0 before Monday, July 15th, 2024. Therefore, we encourage customers with PHP websites to make any necessary changes as soon as possible. |
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