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Web Wiz Network Status and Announcements


Transit Provider, Colt Planned Works - 18th May to 19th May 2025

06 May 2025, in Network, Data Centre

One of our transit providers, Colt has notified us of maintenance taking place that will affect routing to our Data Centre.

Start of work - At-risk period:
Start Date: 18th May 2025 Start Time: 16:00 GMT

End of work - At-risk period:
Risk End Date: 19th May 2025 Risk End Time: 08:00 GMT

Service Impact:
We anticipate no service disruptions during this period since traffic will be carried by our other transit providers, ensuring we maintain connectivity and redundancy throughout.

Reason:
To resolve an ongoing issue being closely monitored on a core Service Router SR2.LON, located in King John Court, London. During the maintenance window, Colt engineers will execute a comprehensively tested method of procedure with the objective to remotely upgrade the device to the latest vendor recommended software release. 



Windows Server Updates - April 2025

09 April 2025, in Shared Hosting, Cloud Servers, Dedicated Servers

We will be carrying out Windows Updates to our Windows Shared Hosting Servers, Hyper-V Servers, Managed Dedicated Servers and Hyper-V platform during the times below.

Start of work - At-risk period:
Start Date: 10th April 2025

End of work - At-risk period:
Risk End Date: 11th April 2025

Times work will be carried out:
Start Time: 05:00 BST
End Time: 8:30 BST

Service Impact:
This is a significant update this month, which addresses one zero-day vulnerability and fixes a total of 134 vulnerabilities. After applying the updates, servers will need to be rebooted up to four times, resulting in brief service interruptions lasting between 1 and 4 minutes for each reboot.

Reason:
Microsoft releases Windows updates and patches on the second Tuesday of each month. These updates fix security vulnerabilities, performance and other issues. After testing the latest updates, we roll out Windows updates to all Web Wiz Managed Windows Servers.



Transit Provider, GTT Planned Works - 14th April to 15th April 2025

02 April 2025, in Network, Data Centre

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Transit Provider, GTT Planned Works - 31st March to 1st April 2025

19 March 2025, in Network, Data Centre

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Hyper-V Server Backup - 11th of March 2025

11 March 2025, in Shared Hosting, Cloud Servers

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