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Windows Server Updates - January 2025

15 January 2025, in Shared Hosting, Cloud Servers, Dedicated Servers, Colocation Services

We will be carrying out Windows Updates to our Cloud Platform, Windows Shared Hosting Servers, Hyper-V Servers and Managed Dedicated Servers during the times below.

Start of work - At-risk period:
Start Date: 16th January 2025

End of work - At-risk period:
Risk End Date: 17th January 2025

Times work will be carried out:
Start Time: 05:00 GMT
End Time: 8:30 GMT

Service Impact:
After updates are applied, servers will need to be rebooted, causing up to two short service interruption lasting between 1 and 4 minutes for each server.

Reason:
Microsoft releases Windows updates and patches on the second Tuesday of each month. These updates fix security vulnerabilities, performance and other issues. After testing the latest updates, we roll out Windows updates to all Web Wiz Managed Windows Servers.



Windows Server Updates - December 2024

11 December 2024, in Shared Hosting, Cloud Servers, Dedicated Servers

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Shared Hosting PAYG Price Changes

21 August 2024, in Shared Hosting

We recently upgraded our data centre connectivity by adding backhaul fibre capacity and transit from GTT, and we added additional capacity from our other backhaul fibre and transit providers.

With the increased capacity, we have multiplied the bandwidth available for shared hosting websites by ten. We have also updated our terms to allow for moderate streaming of videos and music from shared hosting websites.

While we are absorbing most of the additional costs, we will need to slightly raise prices for our Shared Hosting PAYG plan, with the account fee increasing from £0.95 per month to £1.95 per month. This change will be effective from the 1st of October 2024.



Shared Hosting Removal of PHP 7.4 and 8.0

12 June 2024, in Shared Hosting

After the notification in Q4 of 2023 regarding the discontinuation of maintenance for PHP 7.4 and 8.0, it is now time for their removal from our shared hosting web servers.

On June 6th, 2024, a critical Remote Code Execution (RCE) vulnerability (CVE-2024-4577) was disclosed. This vulnerability is currently being exploited in the wild to gain system privileges on web servers, leading to ransomware infections for all websites hosted on the same web server. 

The latest PHP versions 8.1, 8.2, and 8.3 have been patched. However, PHP 7.4 and PHP 8.0 are still vulnerable, and no patches will be available to secure them. We have implemented measures to secure our servers, but it's possible that attackers may find new ways to exploit these vulnerabilities.

To ensure the safety of customer data, we will remove PHP 7.4 and PHP 8.0 from our servers on Monday, July 15th, 2024. If your website is using PHP, please migrate to PHP 8.1, 8.2, or 8.3 before this date. Refer to the following page, which provides instructions on how to change the PHP version used by your website: www.webwiz.net/kb/controlpanel-tutorials/website-change-php-version.htm

We will continue to monitor the evolving situation of CVE-2024-4577. If the mitigations we have in place no longer protect web servers, we may need to remove PHP 7.4 and 8.0 before Monday, July 15th, 2024. Therefore, we encourage customers with PHP websites to make any necessary changes as soon as possible.

If you require further information please contact support at; www.webwiz.net/support




Microsoft Exchange ActiveSync Price Increase

16 May 2024, in Shared Hosting

Microsoft Exchange ActiveSync is a proprietary service from Microsoft that enables push email notifications on mobile devices, as well as the synchronization of calendars and contacts.

Due to significant increases in the cost of providing Microsoft Exchange ActiveSync, we have had to raise the price to cover these expenses. The new pricing for each mailbox enabled with Microsoft Exchange ActiveSync is £4.95 per month.

Should you have any questions or concerns regarding this change, please feel free to reach out to our support team. They are available at the following address::  www.webwiz.net/support




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