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Windows Server Updates - February 2021

10 February 2021, in Shared Hosting, Cloud Servers, Dedicated Servers

We will be carrying out Windows Updates to our Windows Shared Hosting Servers and to customers servers with Cloud and Managed Dedicated Servers during the times set out below.

Start of work - At-risk period:
Start Date: 11th February 2021

End of work - At-risk period:
Risk End Date: 11th February 2021

Times work will be carried out:
Start Time: 05:00 GMT
End Time: 8:30 GMT

Service Impact:
Servers will need to be rebooted after updates are applied.

Reason:
Microsoft releases Windows updates and patches on the second Tuesday of each month. These updates fix security vulnerabilities, performance and other issues.

After testing the latest updates we roll out Windows updates to all Web Wiz Managed Windows Servers.



Sending Emails From Websites - February 2021

02 February 2021, in Shared Hosting

When sending emails from websites, it is a requirement that the 'from' email address matches the Authentication Username allowing the email sent successfully from our SMTP servers.

For several years, a bug in the SmarterMail mail server software allowed web server IP addresses whitelisted from IDS blocks were not correct when authenticating against mail services. SmarterMail has now fixed this bug. 

With identity checks as important as they are , this bug made our mail servers susceptible to being compromised. In addition, while these emails may have been going out, they were certainly susceptible to being delivered to the Junk folder, as those emails would not pass the identity spam checks that are prevalent today.  

We have delayed rolling out the latest version of SmarterMail till the week starting the 22nd February as log files show that not all websites are correctly authenticating when sending emails.

We ask that all customers sending emails from their websites check that the 'from' email address is the same as the email they are using for authentication.

If you send an email from a 'contact us' form, a 'Reply-To' can be used to make replying to the email simpler and use the visitor's email address.

Please see the page below for the settings required to send emails from websites, and there are also examples in ASP.NET, PHP, and Classic ASP which include how to set a 'Reply-To' address;

www.webwiz.net/kb/web-hosting/sending-email-from-your-website.htm



Windows Server Updates - January 2021

13 January 2021, in Shared Hosting, Cloud Servers, Dedicated Servers

We will be carrying out Windows Updates to our Windows Shared Hosting Servers and to customers servers with Cloud and Managed Dedicated Servers during the times set out below.

Start of work - At-risk period:
Start Date: 14th January 2021

End of work - At-risk period:
Risk End Date: 15th January 2021

Times work will be carried out:
Start Time: 05:00
End Time: 8:30

Service Impact:
Servers will need to be rebooted after updates are applied.

Reason:
Microsoft releases Windows updates and patches on the second Tuesday of each month. These updates fix security vulnerabilities, performance and other issues.

After testing the latest updates we roll out Windows updates to all Web Wiz Managed Windows Servers.



Windows Server Updates - December 2020

09 December 2020, in Shared Hosting, Cloud Servers, Dedicated Servers

We will be carrying out Windows Updates to our Windows Shared Hosting Servers and to customers servers with Cloud and Managed Dedicated Servers during the times set out below.

Start of work - At Risk period:
Start Date: 10th December 2020

End of work - At Risk period:
Risk End Date: 11th December 2020

Times work will be carried out:
Start Time: 05:00
End Time: 8:30

Service Impact:
Servers will need to be rebooted after updates are applied.

Reason:
Microsoft releases Windows updates and patches on the second Tuesday of each month. These updates fix security vulnerabilities, performance and other issues.

After testing the latest updates we roll out Windows updates to all Web Wiz Managed Windows Servers.



RapidSSL Certificate Price Increase

16 November 2020, in Shared Hosting

The price of RapidSSL Certificates will be rising to 34.95 + VAT per year, due to increased prices since DigiCert took over RapidSSL and higher costs bought about from additional validation requirements

While we understand that price increases are never desirable customers are welcome to change to Comodo PositiveSSL Certificates which remain at 29.95 + VAT.

If customers wish to change to Comodo PositiveSSL please contact support, and we will happily update your account.



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