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Web Wiz Network Status and Announcements


Shared Hosting Database Maintenance - December 2025

28 November 2025, in Shared Web Hosting

We will be performing maintenance on shared hosting database servers during December 2025. This will affect both all SQL Server and some MySQL databases running on shared hosting.

Start of work - At-risk period:
Start Date: 1st of December Start Time: 05:00 GMT

End of work - At-risk period:
Risk End Date: 30th of December Risk End Time: 18:00 GMT

Service Impact:
Databases may be unavailable for a 15-minute period during the migration to new database servers, but will otherwise continue to function as previously.

Reason:
Microsoft has discontinued the Web Edition of SQL Server. In preparation for the change in SQL Server edition, we are migrating databases to new servers and merging low-traffic database servers.




Shared Hosting SQL Server Price Changes - March 2026

26 November 2025, in Shared Web Hosting

We offer Microsoft SQL Server through the Service Provider License Agreement (SPLA). This licensing model is required by Microsoft for service providers that host software for external customers. SPLA operates on a monthly subscription model and charges based on the processor core count for SQL Server.

Microsoft has announced that SQL Server Web Edition will be retired under SPLA for all future versions of SQL Server. All workloads must now migrate to SQL Server Standard Edition, which has a significantly higher per-core cost.

Impact on Pricing for Shared Web Hosting

  • The license fee for the Standard Edition is 17 times more expensive than that of the Web Edition. 

  • Through optimisation — merging low‑populated database servers and removing unnecessary cores from servers — we anticipate reducing the licensing cost to approximately £0.80 per database each month.

  • The resulting overall cost will be £1.75 per database each month, made up of £0.95 for the database and £0.80 in Microsoft licensing fees.

  • This represents an increase of just £0.65 for each database compared to current pricing.

  • Taking these changes into account, the new pricing of £1.75 per month per SQL Server database will take effect on the 1st of March 2026.

In the coming months, we will conduct maintenance on SQL Server databases to accommodate these changes and will notify customers of when this maintenance will take place. Hostnames and logins will be retained to prevent customers from needing to make adjustments to the database connection strings within their websites.

If you’d like to discuss how this affects your shared web hosting plan, please contact support at; www.webwiz.net/support

Thank you for your continued partnership.




Hyper-V Platform Maintenance - 20th to 28th November 2025

19 November 2025, in Hyper-V Cloud Servers

We will be performing planned maintenance on our Hyper-V platform at the times listed below.

Start of work - At-risk period:
Start Date: 20th November 2025 Start Time: 05:00 GMT

End of work - At-risk period:
Risk End Date: 28th November 2025  Risk End Time: 18:00 GMT

Service Impact:
Each Hyper-V Cloud Server will undergo two reboots, each lasting about 15 seconds.

Reason:
We have identified some instability in the Hyper-V platform and have been collaborating with our hardware vendor who have provided a firmware update that effectively addresses this issue.




Windows Server Updates - November 2025

12 November 2025, in Shared Web Hosting, Hyper-V Cloud Servers, Dedicated Servers

We will be carrying out Windows Updates to our Windows Shared Hosting Servers, Hyper-V Servers and Managed Dedicated Servers during the times below.

Start of work - At-risk period:
Start Date: 13th November 2025

End of work - At-risk period:
Risk End Date: 14th November 2025

Times work will be carried out:
Start Time: 05:00 UTC
End Time: 8:30 UTC

Service Impact:
After updates are applied, servers will need to be rebooted, causing a short service interruption lasting between 1 and 4 minutes for each server.

Reason:
Microsoft releases Windows updates and patches on the second Tuesday of each month. These updates fix security vulnerabilities, performance and other issues. After testing the latest updates, we roll out Windows updates to all Web Wiz Managed Windows Servers.



Shared Hosting Removal of PHP 8.1 - January 2026

23 October 2025, in Shared Web Hosting

Starting the January 2026 we will be removing PHP 8.1 from shared hosting web servers and making PHP 8.2 the default PHP version.

Reason
Security support and updates for PHP 8.1 will end on the  31st December 2025.

How to change the version of PHP my website uses
You can now easily select the version of PHP (8.2 to 8.3) your website uses in the control panel. Refer to www.webwiz.net/kb/controlpanel-tutorials/website-change-php-version.htm for more information.

What if I need an older version in the long term
In case you need to use an older version of PHP in the long term, our Enterprise Web Hosting plans can be a good option for you. These plans are not hosted on a shared server and can be customised to work with a PHP version of your choice. If you are interested in knowing more about our Enterprise Web Hosting, please visit www.webwiz.net/web-hosting/windows-dedicated-web-hosting.htm.

More Questions?
If you require further information please contact support at; www.webwiz.net/support



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