Web Wiz Network Announcements

We will be carrying out Windows Updates to our Windows Shared Hosting Servers and to customers servers with Cloud and Managed Dedicated Servers during the times set out below.

After testing the latest updates we roll out Windows updates to all Web Wiz Managed Windows Servers.

During the test period, the UPS systems will take the full load of the Data Hall while the Generator comes online and the AMF moves the facility to Generator Power.  

The Generator will take the full load of the facility for a 20 minute period, once the test is completed power to our facility will return to our usual mix of Solar, Battery, and Utility Power.

Automatic Transfer Switching (ATS) will move rack power from "A" to "B" Power Feeds before returning each Rack to "A" Power Feeds.

As a 24/7/365 company, Web Wiz Support Services team will operate our normal out-of-hours procedure over the festive period with Engineers monitoring all systems night and day to ensure there are no outages.   

Most Business wind down over the festive period and we therefore only receive a handful of support tickets during this time, but we still aim to be here if you need us while balancing time off for staff to spend with families during this time of year. 

This year, our staff have worked through the pandemic since March, and therefore will be giving staff a well-deserved break. We will be offering an out-of-hours service only between Christmas Eve and Tuesday 29th December.

We have received a last-minute notification from one of our fibre suppliers of emergency maintenance that will affect our Virgin Media circuit to our Bournemouth Data Centre overnight.  

Traffic that would be carried over the circuit will be rerouted and there will be no impact to service, however service should be considered at risk due to the loss of resilience.

Start Date: 10th December 2020 Start Time: 00:00

Risk End Date: 10th December 2020 Start Time: 06:00

No impact on the live services is expected, however service should be considered at risk due to the loss of resilience. 

As often the case with Virgin Media the only information provided is they need to carry out Emergency Planned Engineering Works (PEW) on the circuit.

We will be carrying out Windows Updates to our Windows Shared Hosting Servers and to customers servers with Cloud and Managed Dedicated Servers during the times set out below.

After testing the latest updates we roll out Windows updates to all Web Wiz Managed Windows Servers.