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Web Wiz Network Announcements > Data Centre

Fibre Circuit Planned Engineering Works - 7th to 8th February 2022

11 January 2022, in Network, Data Centre

Neos Networks one of our fibre providers has notified us of maintenance taking place to reroute fibre, which will cause the loss of one of our point-to-point fibre circuits to our Data Centre.


We do not anticipate services will be affected during this time. Any traffic carried over the circuit will be automatically rerouted over alternative fibre circuits.


Start of work - At-Risk period:

Start Date: 7th February 2022 Start Time: 17:00 GMT


End of work - At-Risk period:

Risk End Date: 8th February 2022 Start Time: 08:00 GMT


Service Impact:

No impact to live services is expected, and we will maintain 2N network redundancy during the maintenance window.


Reason:

Neos Networks will be diverting fibre cables away from the scope of civil engineering works as part of a new highway road development scheme in Basingstoke, UK.




Transit Provider, Lumen Planned Works - 7th to 8th December 2021

11 November 2021, in Network, Data Centre

One of our transit providers, Lumen (Level3) has notified us of maintenance taking place at their POP in Telehouse North, London.


Start of work - At-Risk period:

Start Date: 7th December 2021 Start Time: 17:00 BST


End of work - At-Risk period:

Risk End Date: 8th December 2021 Start Time: 08:00 BST


Service Impact:

We do not anticipate services will be affected during this time. We have three tier 1 transit providers, and traffic will be carried by our other two transit providers, Telia and Cogent, during the period allowing us to retain redundancy throughout. 


Reason:

Essential network maintenance activity is taking place within Lumens UK Optical Transmission Network platform. They have a major programme requirement to migrate all traffic from legacy equipment which is due to be de-commissioned to upgraded hardware and software version. 




Fibre Circuit Planned Engineering Works - 3rd to 4th November 2021

29 October 2021, in Network, Data Centre

We have been notified of planned engineering works to one of our point-to-point fibre circuits between our Data Centre and our transit provider Cogent's POP in London Canary Wharf.

We do not anticipate services will be affected during this time. Any traffic carried over the circuit will be automatically rerouted over multiple alternative fibre circuits.

Start of work - At-Risk period:
Start Date: 3rd November 2021 Start Time: 16:00 BST

End of work - At-Risk period:
Risk End Date: 4th November 2021 Start Time: 08:00 BST

Service Impact:
No impact to live services is expected, and we will maintain 2N network redundancy during the maintenance window.

Reason:
Fibre maintenance to divert fibre cabling in a river crossing.




Transit Provider, Lumen Planned Works - 27th to 28th October 2021

08 October 2021, in Network, Data Centre

One of our transit providers, Lumen (CenturyLink) has notified us of maintenance taking place at their POP in Telehouse North, London.


We do not anticipate services will be affected during this time. Network traffic will be carried by our other transit providers, Cogent and Telia at their POP's in London and Slough, during the planned works.


Start of work - At-Risk period:

Start Date: 27th October 2021 Start Time: 17:00 BST


End of work - At-Risk period:

Risk End Date: 28th October 2021 Start Time: 08:00 BST


Service Impact:

No impact to live services is expected, and we will maintain network redundancy during the maintenance window.


Reason:

Essential network maintenance activity is taking place within Lumens UK Optical Transmission Network platform. They have a major programme requirement to migrate all traffic from legacy equipment which is due to be de-commissioned to upgraded hardware and software version. 




UPS, AMF, ATS and Generator Load Testing - July 2021

22 July 2021, in Data Centre

As part of Web Wiz planned and preventative maintenance regime we will be carrying out load testing on the Uninterruptible Power Supplies (UPS), Automatic Mains Failure (AMF), Automatic Transfer Switching (ATS) and Neutral Gas Powered Generator Systems at our Data Centre.

During the test period, the UPS systems will take the full load of the Data Hall while the Generator comes online and the AMF moves the facility to Generator Power.  

The Generator will take the full load of the facility for a 20 minute period, once the test is completed power to our facility will return to our usual mix of Solar, Battery, and Utility Power.

Automatic Transfer Switching (ATS) will move rack power from "A" to "B" Power Feeds before returning each Rack to "A" Power Feeds.

At-risk period:
Start Date: 28th July 2021

Times work will be carried out:
Start Time: 08:00 GMT
End Time: 08:20 GMT

Service Impact:
No impact to services is expected.

Reason:
This routine maintenance is essential to ensure that the UPS, Generator and Automatic Switching systems work as intended and are able to provide power to our Data Centre in the unlikely event of a Power Outage.



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